Here are the basic steps for creating a scorecard.
Go to the Scorecards section
Upon logging into the software, click on the “Scorecards” link in the left pane.
Select an Organization
The “Organization” pane will appear. To select an organization, you must click on (1) an organization and then (2) the “Select” button at the top of the pane. Some comments about the organization hierarchy tree:
- A solid white circle next to an organization name indicates that the organization already contains a scorecard – or at least one scorecard item. When working with this scorecard, you may choose to make changes or add additional content.
- A hollow circle next to an organization name indicates that the organization contains NO scorecard content. Upon entering this organization you will be creating this scorecard from scratch.
- The “Edit” link at the bottom of the Organization pane will allow you to add additional organizations to the hierarchy tree. You can also rearrange the Organizations via drag-and-drop.
Create first Scorecard Item
Upon entering the organization, if no scorecard is present, click the “Create Scorecard” button to create the initial top-level Scorecard item. Enter a name for your scorecard and click the “Create” button. A form will automatically appear to create the next scorecard item.
If scorecard content, even if only one object, is already present, click the “Edit” link at the bottom of the scorecard hierarchy pane. Then click the “New Scorecard Item” link to create the next scorecard item.
You are now on your way to build out your scorecard structure by adding more and more items by clicking on the “New Scorecard Item” link.
Create Higher Level Scorecard Items
In the first wave, you may choose to add all of the higher level items. In the QuickScore (Balanced Scorecard) branding, these items are Perspectives, Objectives, and Themes. On the “Create” item form, simply enter an object name, pick the item type, and click the “Create” button at the bottom right corner.
A comment about these three item types: While in the business sense, they all have different meanings and purposes, within the software they all operate (technically) in the same manner. They have different icons and are intended to be used for different levels of categorization.
Create Measures (KPIs)
In the second wave, you may choose to add your measures (aka KPIs). Upon clicking the “New Scorecard Item” button, in the resulting form select “Measure” (or KPI) from the “Type” dropdown. Notice that there are many more options to consider when creating a Measure. Measures are explored further in other articles, but here are the basics:
- Enter a “Name” for your measure.
- For “Scoring Type”, accept the default “Goal/Red Flag” unless you have a specific reason for choosing something else. The Scoring Type defines the measure’s color bands and the associated threshold values – the data points marking the spots where the status colors change.
- For “Calendar”, pick the calendar that defines this measure’s Update Frequency. (Example: Monthly, Quarterly, Fiscal Quarterly, etc.). If you do not see an appropriate calendar, an Administrator must go to the Calendars section and create the calendar. You want to get this calendar assignment correct before you start entering metric data.
- Pick a Data Type: Generic Number, Percentage, or Currency
- Pick an Aggregation Type: What the heck does that mean? For an example, consider a Monthly measure. If you were to look at this measure data rolled up into an Annual view, how do you want those monthly values aggregated into an annual roll-up? Would you sum the twelve monthly values? Would you average them? (You would likely do this for a Percentage type measure). Or if pre-aggregated (example Year-To-Date) values are entered each month, would you simply use the Last entered value? The answer to these questions will determine the appropriate selection.
- For “Actual Value”, select the default “Manual”. The other option – setting up a Calculated measure – is a more advanced topic covered elsewhere.
- The other two fields – Red Flag and Goal – are optional, but are recommended. (Keep the default “Manual” selections). These are “Threshold” values in that they define the data value points where a measure turns from Yellow to Red or from Yellow to Green. Without thresholds, you do not get status colors. Technically, these are DEFAULT thresholds. Later, when entering data, you can enter threshold values on a periodic basics. In those cases, the threshold fields are pre-populated with the default values defined here.
- Click “Create” to finalize the creation of the measure.
- In the Scorecard Hierarchy pane, click the “Done” button when finished adding objects.
Linked Items - Let's Cover That Later
When creating Scorecard Items, another item type is “Linked Item”. That is an advanced topic discussed in another article.
Some Further Useful Actions
1. Rearranging the Scorecard Hierarchy tree. Simply click “Edit” at the bottom of the scorecard hierarchy pane. You are now free to shuffle, reorder, and re-position scorecard items simply by dragging and dropping them. When finished, click the “Done” link at the bottom of the pane.
2. Move (i.e. Cut), Copy, and Delete. Select an item in your scorecard hierarchy tree and then click the “Edit” button at the bottom of the pane. These three options will appear as buttons at the bottom of the right-side pane. Here you can choose to "Move" or "Copy" this object to a chosen location in a chosen scorecard. Or you can simply "Delete" the object.